Overview: These terms apply to all purchases made through the Studio 308 website. By placing an order, you agree to these terms.

Products: All items are handmade and may vary slightly. These variations are part of the design and not faults.

Orders: Orders are only confirmed once payment has been received. Studio 308 reserves the right to refuse or cancel orders if necessary.

Pricing: All prices are listed in GBP (£) and are subject to change without notice.

Payment: Payment must be made in full at the time of purchase.

Shipping

• Orders will be processed within [X days]
• Delivery times may vary depending on location
• Studio 308 is not responsible for delays caused by couriers

Custom & Memory Orders: Memory blankets and custom items are made using materials provided by the customer or created specifically to order.

Because of this: Custom items are non-refundable unless faulty

Returns & Refunds: Please see the Returns Policy below.

Intellectual Property: All designs remain the property of Studio 308 and may not be reproduced.

Liability: Studio 308 is not liable for indirect or consequential losses related to the use of this website or products.

Returns & Refunds

We hope you love your purchase—but if something’s not right, here’s how it works:

Non-Custom Items

You may return standard (non-custom) items within 14 days of receiving your order.

• Items must be unused and in original condition
• Return postage is the responsibility of the customer
• Refunds will be issued once the item is received

Custom & Memory Items

Due to the personalised nature of memory blankets and custom pieces:

These items are non-refundable, unless faulty or damaged.

Faulty or Damaged Items

If your item arrives damaged or faulty:

• Contact us within 7 days of delivery
• Include photos where possible

We will arrange a replacement or refund where appropriate.

Contact

For any returns enquiries:
emma@studio308.uk